The Unity Story

 Why are we called Unity?  
Because we came together to Unify the claims process.

After years of experience working with or for other IA firms, we learned how not to do things. 

​A Unique Approach in Claims Handling:
It’s not a claim. It’s a customer.

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Unified in Our Approach:

We Seek Input – There is value in differences.
We Prioritize – Our customer’s needs are critical.
We Simplify – Continually streamlining claim processes, removing obstacles, and providing unique claim solutions based on our decades of experience.
We Know— Claim quality is everyone’s job.
We are Honest – Focusing on the customer and fostering strong, long-term relationships with our carriers AND our adjusters.
We Collaborate –Drawing  adjusters and carriers closer in teamwork.  
We Listen – The person doing the job knows it best.
We Have Integrity – Doing what’s right and knowing people deserve respect.
We Communicate Enthusiasm – We love what we do and deliver results that focus on exceeding expectations, excellence and winning.
We Continually Improve – Anything can be made better. Always enriching our claims processes.
We Use Technology to Touch – Data driven without losing the individual attention, learning as we do, keeping lines of communication open.
We See that Teamwork Works – Support builds success. Involvement builds commitment.

Call us today. Toll free 888-394-1072